Wednesday, April 6, 2016

FCC Unveils Consumer Broadband Labels to Provide Greater Transparency to Consumers

"The Federal Communications Commission today announced new broadband labels to provide consumers of mobile and fixed broadband Internet service with easy-to-understand information about price and performance. These labels should help consumers make informed decisions about the purchase of broadband service.

FCC Chairman Tom Wheeler, joined by Consumer Financial Protection Bureau Director Richard Cordray, unveiled the new broadband labels today at an event attended by members of the FCC’s Consumer Advisory Committee. This committee, composed of consumer group and industry representatives, made a unanimous recommendation of the labels’ framework.

“These labels provide consumers clarity about the broadband service they are purchasing, not only helping them to make more informed choices but also preventing surprises when the first bill arrives,” said Chairman Wheeler. “Customers deserve to know the price they will actually pay for a service and to be fully aware of other components such as data limits and performance factors before they sign up for service.”..."
Broadband labels

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