Wednesday, March 8, 2023

Airline Family Seating Dashboard

"A parent who purchases airline tickets for a family should receive a guarantee from the airline that it will seat the parent and child together without fees or a last-minute scramble at the gate or having to ask other passengers to give up their seat to allow the parent and child to sit together. On February 1, 2023, Secretary Buttigieg announced the Department's plan to launch a dashboard that displays which airlines guarantee family seating. Since then, some airlines have stepped up to guarantee adjacent seats for young children traveling with an accompanying adult at no additional cost.

Commitment for Fee-Free Family Seating

Guarantees adjacent seats for child 13 or under and an accompanying adult at no additional cost for all fare types subject to limited conditions

Please click this link for an alternative text version of the dashboard.

Limited Conditions

* When using an airline that assigns seats, the airline can condition its guarantee on each of the following:

  1. Child and accompanying adult are on the same reservation;
  2. Adjacent seats are available at the time of booking in the selected class of service;
  3. Aircraft is not substituted for smaller aircraft;
  4. Adult either chooses seats for the entire reservation or skips seats for the entire reservation, and does not make changes to seat assignments once assigned to them; and
  5. It is physically possible based on seat layout to seat the number of young children traveling next to the accompanying adult(s).

* When using an airline with an open seating policy, the airline can condition its guarantee on the following:

  1. Child and accompanying adult are on same reservation;
  2. Accompanying adult notifies gate agent of need for adjacent seats prior to start of boarding; and
  3. It is physically possible based on seat layout to seat the number of young children traveling next to the accompanying adult(s)..."
    Airline Seating
     

No comments: