Wednesday, April 10, 2024

Broadband Consumer Labels

"Broadband Labels (Internet de Banda Ancha Etiquetas - en español) are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services. The labels are modeled after the FDA nutrition labels and are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget. Internet service providers that offer home, or fixed, internet services, or mobile broadband plans are required to have a label for each service plan they offer.

Beginning April 10, 2024, consumers should look for broadband labels at any point of sale, including online and in stores. The labels must disclose important information about broadband prices, introductory rates, data allowances, and broadband speeds. They also include links to information about network management practices and privacy policies.

A glossary (glosario en español) is available to help consumers better understand the information displayed on the label. To review a sample home internet, or fixed, label created by the FCC, download the home internet label in PDF format. You can also review a sample mobile broadband label in PDF format.

While many providers will begin displaying their labels in April, providers with less than 100,000 subscribers have until Oct. 10, 2024, to comply with the FCC rules to display broadband labels at their points of sale.."
Internet consumer labels 

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